Comet d.o.o.

Store KRK
  • Zagrebačka 53/1, 51500 Krk
  • tel. +385 51 520 164
  • fax. +385 51 222 333
Salesroom Rijeka
  • Marinići 145, 51216 Viškovo
  • tel. +385 51 503 730
  • fax. +385 51 503 731

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Purchase conditions

Purchase conditions

 The supplier of the goods offered on this site is Comet d.o.o.. A Buyer of goods  is a visitor who chooses at least one product, fill the order form and send it to the Seller. All prices are in HRK. Comet d.o.o. reserves the right to change prices without prior notice.




ORDER

NARUČIVANJE

 

 

 

All products offered on our website can  be ordered using the form in electronic form, e-mail, phone or fax. After receiving the order the offer is made and  sent to the client to the specified e-mail address or fax to confirm the order.

IMAGES OF PRODUCTS

Images of products are featured only for ilustration  and do not have to completely match the color or appearance of the items due to possible changes in factory packaging, colors, etc.

• Bank wire - payment in your bank or post office

• Internet - if you use the services of Internet banking

If you are our regular customer and have signed a contract with us, the terms of payment and delivery of goods are specified in the contract or agreed between your company and us.


DELIVERY

Delivery price - If  total amount of ordered goods  is minimal 2000,00HRK  delivery is free. For the orders with total amount less than 2000,00HRK delivery is charged according to current tariff of 

courier service our company is contracted to. The current tariff is 25,00 HRK+TAX per package, or 160,00 HRK + TAX per pallett. Delivery prices are valid for the whole Croatian territory. Comet d.o.o. reserves the right to change the delivery prices and is obliged to inform the Buyer about those changes. 

The delivery period - We will try to deliver ordered goods within 48 hours of receiving advanced payment. The maximum delivery period is 5 days since receiving the payment. If the goods are not available, the Seller will notify the customer (in written form or by phone) about possible delivery date. The customer can then accept new delivery date or cancel the order. 

Comet d.o.o. is obligated to inform the customer if  is unable to deliver some ordered items and offer a solution in the form of substitute products or other mutual agreement.


COMPLAINT

 

Comet d.o.o. agrees to send new and undamaged, pre-packed products. The buyer has the right to a claim for damage caused by transport. That damage has to be determined during the takeover. Then courier writes record of the damaged  goods.  Comet d.o.o. in this case agrees to resend the correct items in exchange for damaged or approval in the value of damaged goods. For all other hidden defects and damage of the goods that are not caused by transport customer can complain by phone or e-mail within 3 day of receipt.



PRIVACY POLICY

 

At the conclusion of each order, we need some of your personal information and information about your company . That helps us to offer the service of the highest quality.
 We respect your privacy and we will contact you only via e-mail or by phone with the aim of the highest quality and faster service of delivery of ordered goods.
Comet d.o.o. commits to keep your personal information confidential and they will not be abused or made ​​available to any other third party.

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